If you need your delivery address changed, we can certainly help (or at least do our best)! As long as your order is not already shipped and scheduled for delivery, we can amend the delivery address of your order prior to dispatch. Please check your order's shipping status on the dashboard.
If your order has already been dispatched but is still out for delivery AND it is imperative that we change the address, we may be able to recall the order back to sender.
Either way, if you need to amend your address, your best course of action is to contact us and let us know what you need.
Please call us on 1300 211 954 or submit a request by clicking HERE or selecting "Submit a Request" on our Support Page. You can also reach out to your allocated branch directly and speak to your account manager.